Freshdesk

www.freshworks.com/freshdesk/omni/ · Customer service software

Actionable tasks derived from visibility and framing recommendations for this audit.

190 conversations across 1 location (US) · 5 providers (ChatGPT, Claude, Gemini, Google AI Overview, Perplexity)

Audit date:

Tasks

Select a task to review implementation steps, target asset, and definition of done.

11 tasks

Title	Priority	Associated Recommendation	Type
Expand the Freshdesk versus Zendesk comparison guide	High	Expand Freshdesk and Zendesk comparison guidance Visibility	Add Content To Existing Asset
Check and fix crawler access to signup pages	High	A bot-protection or challenge page was returned instead of the intended content. Technical	Technical Remediation
Fix sitemap URLs that return 404	High	The URL returned a client error HTTP status. Technical	Technical Remediation
Fix sitemap and page signals for the affected page	High	A sitemap URL is marked noindex. Technical	Technical Remediation
Make primary content available in the initial HTML	High	No primary text was extracted from the page HTML. Technical	Technical Remediation
Expand the Freddy AI overview guide	Medium	Expand AI self-service automation guidance Visibility	Add Content To Existing Asset
Add eligible JSON-LD to affected pages	Medium	The page has no JSON-LD structured data. Technical	Update Structured Data
Add missing title and meta description to the campaign page	Medium	The page is missing a title. Technical	Technical Remediation
Expand the omnichannel customer service guide	High	Expand omnichannel platform choice guidance Visibility	Add Content To Existing Asset
Expand Freshdesk CSAT analytics guidance	Medium	Expand cross-channel bottleneck analysis guidance Visibility	Add Content To Existing Asset
Expand Freshdesk Omni setup guidance	Medium	Expand routing and SLA operations guidance Visibility	Add Content To Existing Asset

Find out what ChatGPT says about your brand.

Share your website. We’ll test real buyer questions specific to your brand in ChatGPT and deliver a reviewed analysis showing where your brand appears, how it is framed, which competitors and sources shape the answers, and what to do next.

Full Viziquo analyses include ChatGPT, Claude, Gemini, Google AI Mode, Google AI Overview, Grok, Microsoft Bing AI Answers (Copilot Search), and Perplexity.

Free · No credit card needed · Delivered within 3 business days